Frequently Asked Questions
Everything you need to know about your Popilush experience.
How do I determine the correct size for my shapewear?
We recommend referring to our comprehensive size guide located on each product page. For the best fit, take accurate measurements of your waist and hips, and if you are between sizes, we suggest sizing up for comfort.
What is your return and exchange policy?
We offer a 30-day return policy for most items in their original, unworn condition with tags attached. Please note that for hygienic reasons, certain intimate items may be final sale unless defective.
How long will it take for my order to arrive?
Standard shipping typically takes 5-10 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
Can I wash my Popilush garments in a washing machine?
To maintain the elasticity and integrity of the fabric, we recommend hand washing in cold water with mild detergent. If using a machine, please use a laundry bag on a delicate cycle and always air dry.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options such as Afterpay and Klarna for your convenience.
Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated automatically at checkout.